Privacy Policy
Effective Date: Feb 13, 2025 | Last Updated: Feb 13, 2025
1. Introduction
Eagle Digital Systems LLC ("Company," "we," "us," or "our") operates the Mortgage Magic platform and related digital properties. This Privacy Policy describes how we collect, use, share, and protect information about you when you use our websites, landing pages, surveys, or eligibility assessments (collectively, the "Services").
By using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
2.1 Information You Provide
When you complete an eligibility assessment or survey, we collect information you voluntarily submit, which may include:
- Full name
- Email address
- Phone number
- Property type, estimated value, and location (state)
- Estimated mortgage balance or equity amount
- Self-reported credit score range
- Financial goals (e.g., refinance, HELOC, purchase)
- Intended use of funds or loan purpose
- Timeline and urgency indicators
2.2 Information Collected Automatically
When you visit our platform, we and our third-party service providers automatically collect certain technical and usage information, including:
- IP address and approximate geolocation
- Browser type and version
- Device type and operating system
- Pages viewed, time on page, and click behavior
- Referring URL (the page or ad that brought you here)
- UTM parameters and advertising campaign identifiers
- Session and conversion data collected via tracking pixels and tags
2.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to operate and improve our Services, measure advertising performance, and understand user behavior. Specifically, we use:
- Google Analytics (GA4) — collects aggregated usage data to help us understand how users interact with our platform. Google's privacy policy is available at policies.google.com/privacy.
- Meta (Facebook) Pixel — tracks actions on our platform to measure the performance of our Meta advertising campaigns and enable retargeting. Meta's data policy is available at facebook.com/privacy/policy.
- Google Ads / Google Tag Manager — tracks conversions and supports advertising attribution for Google Ads campaigns.
- Hyros — an advertising attribution and analytics platform we use to track ad performance and customer journeys across channels.
- Proprietary Tracking — we operate first-party tracking systems to measure platform performance, survey completion rates, and lead quality.
You can opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on. You can opt out of Meta advertising data use via Meta's Ad Preferences. Most browsers also allow you to disable or delete cookies through your browser settings; however, doing so may affect platform functionality.
3. How We Use Your Information
We use the information we collect to:
- Match your profile with appropriate lending or financial service Partners.
- Share your contact information and assessment responses with a Partner so they can contact you about products or services that may match your profile.
- Contact you or facilitate contact by a Partner via phone, text, or email regarding mortgage, refinance, HELOC, or related products (subject to your TCPA consent).
- Operate, maintain, and improve our platform and user experience.
- Measure and optimize the performance of our advertising campaigns.
- Comply with applicable legal obligations.
- Detect, prevent, and respond to fraud, abuse, or security incidents.
4. How We Share Your Information
4.1 Lending and Financial Partners
When you complete an assessment and submit your contact information, we share your name, phone number, email address, and relevant assessment responses with one Partner — a licensed lender, mortgage company, or financial services provider — so that they may contact you regarding products or services that match your profile. We do not sell or distribute your information to multiple partners simultaneously.
4.2 Service Providers
We share information with third-party service providers that help us operate our platform, including analytics providers, advertising platforms (Google, Meta), attribution platforms (Hyros), hosting and infrastructure providers, and customer relationship management tools. These providers are contractually required to use your information only as directed by us and consistent with this Privacy Policy.
4.3 Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request; to enforce our Terms of Service; or to protect the rights, safety, or property of Eagle Digital Systems LLC, our users, or the public.
4.4 Business Transfers
In the event of a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our platform if such a transfer occurs.
4.5 We Do Not Sell to Data Brokers
We do not sell your personal information to data brokers or unrelated third-party marketers. Any sharing of your information is limited to the purposes described in this Privacy Policy.
5. TCPA Consent and Communications
By submitting your information through our platform, you expressly consent to receive calls, texts (including automated or prerecorded messages), and emails from Eagle Digital Systems LLC and its Partners at the contact information you provided, even if your number is on a federal or state Do Not Call registry. This consent is not a condition of any purchase or service.
You may withdraw consent and opt out of future communications at any time by:
- Replying STOP to any text message
- Clicking "Unsubscribe" in any email
- Contacting us at hello@mortgagemagic.co
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead information is typically retained for up to 24 months unless you request deletion earlier or applicable law requires a different retention period.
7. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our platform uses TLS/SSL encryption for data transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@mortgagemagic.co and we will promptly delete it.
9. California Residents — CCPA / CPRA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information. This section describes those rights and how to exercise them.
9.1 Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories:
- Identifiers (name, email, phone number, IP address)
- Personal records (financial information, property information)
- Internet or electronic network activity (browsing behavior on our platform)
- Inferences drawn from the above to create a profile about your preferences
9.2 Your Rights
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for which it was collected or used.
- Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (e.g., completing a transaction, complying with a legal obligation).
- Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale or Sharing: We do not sell personal information to unrelated third parties for monetary consideration. We do share personal information with Partners to provide our lead generation services. You have the right to opt out of this sharing. To opt out, contact us at hello@mortgagemagic.co.
- Right to Limit Use of Sensitive Personal Information: We collect credit score range information, which may qualify as sensitive personal information under CPRA. We use this information solely for matching purposes as described in this Privacy Policy. You may request that we limit its use by contacting us.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
9.3 How to Submit a Request
To exercise any of your CCPA/CPRA rights, please submit a verifiable consumer request to:
Eagle Digital Systems LLC
5830 E 2nd St, Ste 7000 #19206, Casper, Wyoming 82609
Email: hello@mortgagemagic.co
We will respond to verifiable requests within 45 days. We may need to verify your identity before processing your request.
You may designate an authorized agent to submit a request on your behalf. The authorized agent must provide written proof of authorization, and we may require you to verify your identity directly with us.
10. Nevada Residents
Nevada residents may opt out of the "sale" of certain covered personal information to third parties who may resell or license such information. We do not sell personal information as defined under Nevada law; however, you may contact us at hello@mortgagemagic.co to submit an opt-out request.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of our Services after any changes constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:
Eagle Digital Systems LLC
Attn: Privacy Team
5830 E 2nd St, Ste 7000 #19206, Casper, Wyoming 82609
Email: hello@mortgagemagic.co